Power to Tenaga

This is what I received in my e-mail a few days ago but there was no attachment so use your imagination!


"TNB did this to public?
> pls just check ur TNB bill..
>
> This is a TRUE story.
>
> Do you check you TNB bill?
>
> Just check how much to pay and how many units used is not enough......
> Do you compare the Meter reading on section
> 'DAHULU' (Red circle) with previous month?
> (refer attachment below)
> In this case, the April bill on DAHULU section is 29128,
> SEMASA is 29380..
> After paying the bill, the problem came....
> When the May bill came,
> the DAHULU section by right should show 29380.
>
> BUT NOW, it is still showing
> 29128, the same as per last month.
> If we don't compare with last month, frankly,
> I would have HAPPILY paid for the bill and
> TNB would HAPPILY got the extra RM72 from me.
> At last,
> all the TNB shareholder got smart dividend from our hard earn money.
>
> Due to this bad service....I plan to change service provider.
> Opps...oops!!! there is no alternate service provider...
> The alternate is to buy your own generator, use candle...
> but I guess no one will go for the alternative service provider....
> So... please check your bill and compare it month by month.
> Our PM tried very hard and told us that we have to be very SMART SPENDING &
> MUST compare.......
> his motive is very good because
> he knew something bad will happen and lot of giant companies might use a
> VERY SMART way to COLLECT/CON money from the general public.
>
> Thanks to our great PM......
> now I really compare the price always.....
> and notice the brilliant idea from TNB.
> I am not sure if this is a mistake, but I don't think this is a human
> error...
> Now,
> the best part is, they claimed it is a computer error.
> If you don't discover this,
> then you have to pay for the EXTRA (this case, we got to pay extra
> RM72.80).
> If you noticed the problem....easy, they just refund to you,
> BUT do you know how time consuming and the trouble to get the refund?
> Why their mistake is our cost? why there is no compensation on their
> mistake?
> The BEST part, how many people know they are actually,
> & happily OVERPAID?
>
> When TNB officially want to increase the unit price....
> everybody was jumping and complain.
> How they are going to get extra and people won't complain?
> Ah...this is an art,...
> an art to con people's hard earned money.
> This is the evolution of TNB billing system.....
> let the computer system do the mistake....
> but the mistake MUST BE FAVOURABLE to the company.
>
> Come....
> we should proudly say :
>
> Malaysia Boleh,
>
> Cause we really
> BOLEH!!"



Ronald Kwok
http://cbpirate.com/s/cbp/ronaldkwok